If your debit card is lost or stolen we will cancel your card and let you withdraw up to £300 from our ATMs if you're an Anytime Banking customer, or up to £60 if you're not.
Information MessageOur mobile app is simple, clever and easy to use - you can even use it to withdraw cash from our ATMs and make payments to friends and family using just their mobile number (limits apply). App available to customers with Anytime Banking using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Information MessageThe Current Account Switch Service will do all the work when it comes to switching, moving everything across from your old account all within 7 working days, including Direct Debits and standing orders. All you need to do is tell us the details of your old bank account and when you want the switch to start. We can not switch savings accounts or ISAs through this service. Any other products you have with your old bank will not be moved at the same time. Current Account Switch Guarantee (PDF, 39KB) A Guide to Switching Current Accounts (PDF, 3MB) How does the Current Account Switch Service work?
The Current Account Switch Service will contact your old bank and they confirm if the switch can go ahead
Information MessageYour new account will then be set up and your payments, like your salary and bill payments will be moved across.
Information MessageWe talk to your old bank about transferring your balance over. On day 7 your balance will then be transferred and your old account will be closed. And that's your switch complete!
Information MessageIt's important for you to understand how we use and share your information. Please read the short summary below before you continue with your application.
We charge interest on both types of overdraft. Going in to an unarranged overdraft limit can lead to payments being rejected.
Understand the cost and impact of overdrafts and whether you're eligible to apply for one. If you don't repay what is owed, you could harm your credit score and borrowing capability.
This account offers an Overdraft facility (subject to eligibility). You can check if you're likely to be accepted for an overdraft using our eligibility tool.
As an example, the interest cost of using a £500 arranged overdraft is:
| Time Period | 7 days | 30 days | 60 days |
| Interest Cost | £3.24 | £13.87 | £28.13 |
This is a specific illustrative example representing the interest cost of using a £500 arranged overdraft over periods of 7, 30 and 60 days.
Looking to understand the costs of an overdraft of more or less than £500 over different periods of time? Use our handy cost calculator.
If you don't pay it back, it could have an impact on your credit score.
How does our overdraft compare?
A good way to compare the costs of borrowing products is by using the APR, which shows the cost of borrowing over a year.
Representative Example: Effective Annual Rate: 39.49% EAR (variable). Representative APR: 39.49% APR (variable). Assumed credit limit: £1,200.